Privacy Policy.
At ClioX, we believe that data sovereignty is a fundamental right. This policy outlines how we protect your information while building the trust layer for the AI era. Clio-X Data Solutions Limited ("ClioX", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.
Privacy Contact details
For questions related to privacy, contact:
If you have any questions about the protection of your personal data at ClioX, please contact our Privacy Officer:
Privacy Officer
Victoria Lemieux
Clio-X Data Solutions Limited
2366 Main Mall
Vancouver, BC Canada V6T 1Z4
Email: info@cliox.io
What's personal data?
Personal data is any information that can be (directly or indirectly) related to you. ClioX processes a minimal amount of personal data, as we believe your personal data belongs to you. We process the following personal data.
- IP address:Your IP address is processed when visiting and using our portal demonstrator.
- E-mail:If you contact ClioX via e-mail, we process your e-mail address and any personal data you decide to provide in your message (such as your name).
For detailed information about the processing operations, lawfulness, purposes, and how your personal data serves to reach these purposes, please take a look at the chapter "Processing operations according to Article 13 GDPR".
Recipients and cross-border data transfer
Vercel
When visiting and using our portal demonstrator, your IP address is processed by Vercel Inc., 340 S Lemon Ave #4133, Walnut, CA 91789, USA. Vercel is a service provider that hosts our portal demonstrator. Our portal demonstrator is served by Vercel using a Content Delivery Network, a geographically distributed network, with servers located in different geographic and legal jurisdictions. This means, if you are located within the EEA, your IP address will most likely (but not guaranteed) be processed on a Vercel server within the EEA. Further information about the purpose, legal basis, and retention period can be found in chapter 4.
There is no adequacy decision for the USA from the European Commission. Our cooperation with Vercel is based on a Data Processing Agreement (DPA) including Standard Contractual Clauses (SCC). You have the right to receive a copy of these SCC. To exercise your right, please contact us at info@cliox.io.
- Here you can find Vercel's current DPA including SCC.
- Here you can find Vercel's privacy policy.
Exoscale and OVH Cloud
When using our portal demonstrator functionalities, your IP address is processed by our portal demonstrator backend. Portal demonstrator backend components are managed by deltaDAO and hosted on
- Exoscaleservers located in Frankfurt, Germany. Akenes SAE (hereafter Exoscale) is headquartered in Boulevard de Grancy 19A, 1006 – Lausanne, Switzerland.
- OVH Cloudservers located in Germany, France and Poland. OVH GmbH is headquartered in Oskar-Jäger-Str. 173/K6, 50825 Cologne.
DeltaDAO's cooperation with Exoscale and OVH GmbH is based on a Data Processing Agreement (DPA).
Further information about the purpose, legal basis, and retention period can be found in chapter 4.
Microsoft Corporation
When you contact us via e-mail, our (mail) service provider Microsoft Corporation (located at 1 Microsoft Way, Redmond, Washington 98052-8300, USA) supports us in processing your personal data so we can communicate with you. There is no adequacy decision for the USA from the European Commission. We have restricted storage on the EEA and signed SCC with our provider. You have the right to receive a copy of these SCC. To exercise your right, please contact us at info@cliox.io.
- Here you can find Microsoft's current DPA including SCC.
- Here you can find Microsoft's privacy policy.
Further information about the purpose, legal basis, and retention period can be found in chapter 4.
Reown and Coinbase Global
Reown, Inc. (WalletConnect protocol) and Coinbase Global, Inc. (WalletLink protocol) process IP addresses for protecting your security by assessing the legitimacy of the Data Space’s domain and providing warnings about detected issues. Reown, Inc. and Coinbase Global, Inc. are located in the US. There is no adequacy decision for the USA from the European Commission.
- Here you can find Reown's privacy policy.
- Here you can find Coinbase Global's privacy policy.
Further information about the purpose, legal basis, and retention period can be found in chapter 4.
Plausible
ClioX relies on deltaDAO's use of Plausible Analytics (by Plausible Insights OÜ, Västriku tn 2, 50403, Tartu, Estonia, Registration number 14709274), a privacy-friendly web analytics tool for tracking overall trends in our website traffic. deltaDAO signed a DPA with Plausible Analytics. Further information about the purpose, legal basis, and retention period can be found in chapter 4.
- Here you can find Plausible Analytic's current DPA.
- Here you can find Plausible Analytic's privacy policy.
- Here you can find more information about Plausible Analytic's privacy practices, security practices and a legal assessment on GDPR compliance.
Processing operations
We process your personal data for the following purposes.
4.1 Providing our portal demonstrator and ensuring its security
Your IP address is collected, used, and stored when visiting our portal demonstrator. Our portal demonstrator (frontend) is hosted externally by our service provider Vercel (see also chapter 3).
4.2 Providing portal demonstrator functionalities
When using our portal demonstrator functionalities (viewing, publishing, editing and consuming services, and requesting tokens), your IP address is collected, used, and stored by our portal demonstrator backend. Backend components are managed by deltaDAO and hosted on Exoscale and OVH Cloud (see also chapter 3).
- The legal basis for this processing is our legitimate interest. Our Legitimate interest is to display services on the portal demonstrator to you.
- The legal basis for this processing is the performance of a contract.
4.3 Contact via e-mail
If you contact us via e-mail, ClioX collects, uses, and stores your e-mail address, and any other information you provide us in your message, such as your name. When you send us an e-mail, our (mail) service provider Microsoft Corporation (see also chapter 3) supports us in processing your personal data so we can communicate with you.
All contact form submissions are processed exclusively within Canada on University of British Columbia (UBC) servers, which are compliant with and protected under the Personal Information Protection and Electronic Documents Act (PIPEDA).
Compliance with PIPEDA’s Ten Principles of Privacy:
At ClioX, our privacy policy reflects all ten principles of fair information practices, as mandated by PIPEDA:
4.4 Aggregated statistics
ClioX relies on deltaDAO's use of Plausible Analytics (see also chapter 3), a privacy-friendly web analytics tool for tracking overall trends in our website traffic. Plausible Analytics does not use cookies or similar technologies that require information to be stored on your device. Instead, the tool focuses on analyzing aggregated data without the need to access your end device or store information there. Plausible Analytics does not track individual visitors and does not create persistent identifiers. It does not use cross-platform or cross-device tracking and does not pass on data to third parties. Plausible Analytics primarily uses data that is recorded by default in server logs, such as requested URLs, access times, HTTP status codes and transferred data volumes. This information is used to analyze website traffic. Data processing at Plausible Analytics takes place in two steps:
- Pseudonymization: When the data is received, it is pseudonymized using a hash function and a regularly changing key (“salt”). This process aims to change personal data in such a way that data subjects are no longer directly identifiable, but a distinction between sessions is made possible.hash(daily_salt + website_domain + ip_address + user_agent)Plausible Analytics never stores the raw data IP address and User-Agent in logs, databases or anywhere on disk at all.
- Anonymization after 24 hours: Within 24 hours of pseudonymization, the data is completely anonymized by removing the “salt” so that it can no longer be traced back to the original user data. The remaining data does not allow any direct or indirect identification of data subjects.
Plausible Analytics only uses EU-based service providers for hosting and additional services such as CDN and DDoS protection. The servers are located in Germany (operated by Hetzner) and additional services are provided by Bunny (based in Slovenia).
4.5 Recognize malicious traffic
When visiting and using our portal demonstrator, your IP address is processed by Reown, Inc. and Coinbase Global, Inc. (see also chapter 3).
Automated decision making
Automated decision making including profiling does not take place.
External links
In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.
Your rights
If you want to make use of your rights described below, do not hesitate to contact us.
8.1 Right of access
You have the right to obtain confirmation as to whether ClioX processes personal data about you. If we are processing personal data about you, you have the right to access these personal data and to gain the information.
8.2 Right to rectification
You have the right to obtain without undue delay the rectification of inaccurate personal data about you. Additionally, you have the right that incomplete personal data about you are completed.
8.3 Right to erasure
You have the right to obtain without undue delay the erasure of personal data about you, where the defined legal grounds apply.
8.4 Right to restriction
Moreover, you have the right to obtain the restriction of processing your personal data where the defined legal grounds apply.
8.5 Right to data portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format. Additionally, you have the right to transmit those data to another controller without hindrance, where the defined legal grounds apply. You can make use of your right to data portability by contacting us.
8.6 Right to object
On grounds relating to your particular situation, you have the right to object to the processing of your personal data where we based the processing on legitimate interests. If you object, ClioX will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing, overriding your rights, freedoms, and interests, or if the processing is required to establish, exercise, or defend legal claims.
8.7 Right to lodge a complaint
You have the right to lodge a complaint with a supervisory authority if you consider the processing of your personal data by ClioX to infringe the law in your jurisdiction. You can lodge a complaint in particular in the Member State of your habitual residence, in the Member State of your place of work, and in the place of the alleged infringement.
Questions
For any requests regarding our privacy policy, please send us an e-mail to info@cliox.io.
Changes to the Privacy Policy
We adjust this policy from time to time, by publishing a new version on our portal demonstrator. You can find the date of the current version at the beginning of this policy. The latest version of this policy applies to the processing of your personal data.
Thank you for trusting ClioX.